Patient Access

Want advice from your doctor, self-help information or have an admin request?

Request for Letters & Reports

To request a GP letter, medical summary or if you require a form to be completed by the GP please click the link below:

Please note the average time for report/letters completion time is between 4-6 weeks.

Please note that the majority of reports/letters are non-NHS ( Private ) service and therefore will incur a charge, *see pricing below. The estimated time of completion for the report/letter will be effective from the date of payment being cleared. The invoice can be settled by following the Credit Card, Debit Card, PayPal or Apple Pay payment link on the invoice or you paid by bank transfer.

FAQ’s – Your Questions Answered:

Isn’t the NHS supposed to be free?

The National Health Service provides most healthcare to the majority people free of charge, but there are exceptions: for example, medical reports for insurance companies.

Surely the Doctor is being paid anyway?

It is important to understand that GPs are not employed by the NHS, they are self-employed and they have to cover their costs – staff, buildings, heating, lighting, etc – in the same way as any small business. The NHS covers these costs for NHS work, but for non-NHS work the fee has to cover the Doctor’s costs.

In recent years, more and more organisations have been involving Doctors in a whole range of non-medical work. Sometimes the only reason that GPs are asked to do non-medical work is because they are in a position of trust in the community, or because an insurance company or employer wants to be sure that information provided is true and accurate.

Examples of non-NHS services for which GPs can charge their NHS patients are:

  • accident/sickness insurance certificates
  • certain travel vaccinations
  • private medical insurance reports
  • statements of fact relating to general health e.g. for children’s dance classes
  • Letters requested by, or on behalf of, the patient
  • Holiday cancellation claim forms
  • Referral for private care forms

Examples of non-NHS services for which GPs can charge other institutions are:

  • medical reports for an insurance company
  • some reports for the DSS/Benefits Agency
  • examinations of occupational health

Why does it sometimes take my GP a long time to complete my form?

Time spent completing forms and preparing reports takes the GP away from the medical care of his or her patients. Most GPs have a very heavy workload – the majority work up to 70 hours a week – and paperwork takes up an increasing amount of their time, so many GPs find they have to take some paperwork home at night and weekends.

I only need the Doctor’s signature – what is the problem?

When a Doctor signs a certificate or completes a report, it is a condition of remaining on the Medical Register that they only sign what they know to be true. In order to complete even the simplest of forms, therefore, the Doctor might have to check the patient’s entire medical record. Carelessness or an inaccurate report can have serious consequences for the Doctor with the General Medical Council or even the Police.

What can I do to help?

  • If you have several forms requiring completion, present them all at once.
  • Do not expect your GP to process forms overnight

Examples of Non-NHS Services include the following: 

  • Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.) 
  • Insurance Claim Forms 
  • Prescriptions for taking medication abroad 
  • Private Sick Notes 
  • Vaccination Certificates 

The fees charged are based on the British Medical Association (BMA) suggested scales and Practice Reception Staff will be happy to advise you about them along with appointment availability. 

Private Services & Pricing:

Some services provided are not covered under our contract with the NHS and therefore attract charges. The fees charged are based on the British Medical Association (BMA) suggested scales

Examples include:

Private medical certificate/sick note – (within first 7 days of illness)£20.00
Fitness to fly certificate£30.00
Fitness to travel certificate£30.00
Fitness for exercise/Gym£30.00
Fitness for any other activity (e.g. mountain trek)£30.00
Insurance & Others
Life insurance report (patient not examined, paid for by Insurance company)£104.00
Supplementary Insurance Reports (request for additional information)£27.00
Compensation Claim (CICA) Reports (on their form)£39.00
Private Health Questionnaire£30.00
Holiday Cancellation/Accident/Sickness Insurance Forms£45.00
Simple letter (statement of fact, To whom it may concern or fitness)£30.00
Housing letters (patient requests this via ‘Housing Letter request form’)£45.00
Detailed letter – usually requested by company/solicitor(e.g.job related, occupational health, asking about prognosis etc)£80.00
Adoption and Fostering
Form AH (Adult Health Report for new carer)£73.86
Form AH2 (Updated Adult Health Report, patient/carer)£24.36
Child-minder Health Form (Ofsted Health declaration)£56.25
Access to records under GDPR
Copy of records: Computerised only (encrypted NHS email if there is no other option)Free
Patient to view records at the practiceFree
Copy of paper recordsFree
Combination of paper and computer recordsFree
Hepatitis B: single shot for travel (not combined Hep A-Hep B vaccine which is free on NHS)£30.00
Meningitis ACWY£20.00
Yellow Fever (if practice is approved)£65.00
Paternity Testing
For making the arrangements and to take a sample e.g. DNA saliva swab test, hair sample£40.00
DVLA Questionnaire – no examination£40.00
DVLA Questionnaire – with examination£85.00
TFL – London taxi and private hire questionnaire£100.00
TFL – Additional Information form£50.00
PCV/LGV Driver£100.00
Disability & Benefits
Blue Badge Report only£25.25
PIP – (DWP Personal independence payment)£33.50
Jobcentre – Employment and support allowance (ESA113)Free
Universal credit questionnaireFree
Jobcentre – Capability for work questionnaireFree
If not listed abovePrice
Any other Report requested (per page)£30.00

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