Prescriptions will be ready in 2 working days. Any request received after 3 pm will be actioned from the following day.
Please note if your request is not for a repeat prescription or is not currently on your record, it may be rejected or take longer to process, and the doctor may need to speak with you. 
Please note we can’t take repeat prescription requests over the phone. Please allow sufficient time to order your repeat medication so that you do not run out.

Repeat Prescriptions

If you receive medicine on a repeat prescription, you can request it online. Your prescription will be sent electronically to a pharmacy of your choice. You can use Patience Access to request your repeat medication online:

Acute Medication

Non-repeat prescriptions are known as ‘acute’ prescriptions. This is normally added for a new medication issued for a trial period or short course of medicine for an acute problem, i.e. antibiotics for acute infections or when medications are changing or we are adjusting the doses. The usual amount supplied is also decided by your doctor. You may require regular review before this medication is issued.

Send a Medication request form:

If you wish to request REPEAT medication but are not registered for Online services OR if you wish to request ACUTE medication please complete the form below. This service can only be used if you are 16 and over, however you can request medication for someone under 16.

Alternatively, you can contact your pharmacy directly, and they will request medication for you. Please be mindful that the processing timeframe only starts when the practice receives the request. Please call the pharmacy directly to check if your prescription is ready.

Annual Medication Reviews

Medication review is a consultation with your doctor, pharmacist or nurse to talk about your medicines. Your medicines should be reviewed regularly (usually once a year) to check that they are right for you. Please make an appointment when your medication review is due.  It is very important that you have these appointments, as it keeps you safe whilst taking medication.

Over the Counter Medication

A GP, nurse or pharmacist will generally not give you a prescription for over-the-counter (OTC) medicines for a range of minor health conditions.

Further information about over the counter medicines from NHS UK

Key Points to Remember
  • If you think you are getting side effects from your medication contact the surgery as soon as possible.
  • Only take the medication that your doctor has told you to take. Some medication that you can buy over the counter can affect your prescribed treatment. Please let the doctor know if you are taking regular drugs which you buy over the counter.
  • Please let us know if you are no longer taking any of the drugs on your repeat list so we can update this for you
  • Please only re-order medicines that you need. Stockpiling medicines may lead to waste if your medicines are changed or they go out of date.
  • Please tell your doctor if you wish to stop any medication. Some medication should not be stopped suddenly.
  • Do not share your medication with anyone else, or take anyone else’s medication. This could be harmful.
  • Always check instructions for storage. Store your medication properly, in a locked cupboard, in a cool dry place, out of reach of children.
  • Dispose of unused medication responsibly. Take it to your usual pharmacy. They will dispose of it safely. Do not flush down the sink, toilet or put in the dustbin.
Hospital Prescriptions

If they have written to us informing us about the change please allow a few days for us to receive this information.

Hospital prescriptions take a minimum of 72 hours to be processed

If you have been issued new medication by the hospital, you should have been given up to 5 days supply. 
If the hospital has given you a letter for the surgery, please send us this as soon as possible as it will contain the information we need to action your repeat prescription. You can take a scan/photo of the letter and email it to our Practice Generic Email address: [email protected]

Private Prescriptions

Patients occasionally request NHS prescriptions for treatment that has been recommended following a private consultation.

If your consultant prescribes a medication that falls outside a licensed indication or is outside the local recommendations on prescribing, your consultant will need to provide you with a private prescription, which you will be able to take to any community pharmacy for dispensing.

You will have to pay a charge for the medicines on this prescription even if you are normally exempt. This only happens on a few occasions, but it is in your interest that you are aware of this possibility before a private consultation.

NHS doctors are under no obligation to continue any medicine initiated privately. When a GP prescribes a medicine, they take responsibility for that treatment and as such need to ensure a process for follow up and monitoring.

Prescriptions Charges and Exemptions

Some groups are automatically entitled to free NHS prescriptions. Others can apply for certificates that entitle them to free NHS prescriptions.

Some prescribed items are always free, including contraceptives and medication given to hospital inpatients

For information on click HERE

Check you’re eligible for free prescriptions click HERE

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