Patient Participation Group Survey

Your doctor’s surgery (Valentine Health Partnership at Ferryview and Holburne Road) has a group of patients who advise Valentines on how they can improve things for patients. It’s called the Patient Participation Group and the members are sending you this questionnaire. The group is independent of the Practice and monitors and advises on the service. In the past we have surveyed patients in the waiting rooms but that hasn’t been possible since the pandemic. Will you help us by filling in this survey. You can fill it in anonymously. However, if you’d like to continue to be involved in patient participation or you ask any questions, let us know your email address/phone number and your name at the end and we will respond or ask Valentines to respond. Many thanks, Valentine’s Patient Participation Group

Since the first lockdown, in March 2020, have you had a consultation with a doctor, nurse or other health professional from Valentines, either remote (e.g. on the phone), face to face or in some other way?

If you had a remote consultation what is your overall view?

Valentine’s have recently updated their website. If you have time can you visit it and tell us what you think about it.

These questions use government categories. They help us make sure that different groups feel treated equally. If you’d prefer not to answer them, please leave them blank.

If you would like to continue to be involved in Patient Participation please tick any or all of the boxes below. All this consultation is designed to help Valentine Health Partnership/ Ferryview provide their patients with the best service they can.